Our top priority is providing you with the very highest quality of treatment and giving you the individualized care and attention you deserve. We tailor our therapy to the needs of your body, not the will of the insurance company. In order to allow us to treat at this standard, we are an out-of-network provider with insurance companies. This means that we accept payment at the time of your visit, and our professional biller submits a claim to your insurance company who then reimburses you directly according to the benefits in your plan. Each insurance reimburses differently, so we recommend you call your insurance company to ask about your out-of-network PT benefits. The exception to this is that we do take Worker’s Compensation with no cost to the patient.
We are not enrolled Medicare providers. Therapy at ThriveAgain will not be reimbursed by Medicare.
The District of Columbia has direct access to physical therapy, which means you do not need a referral from a physician to have physical therapy. Some insurance companies require a prescription from a physician in order to reimburse you for your physical therapy costs. Check with your insurance company to see if a physician referral is needed.
Call your insurance company’s customer service number, and ask them to provide you with their reimbursement policy for out-of-network outpatient physical therapy. Find out if there is a deductible, whether there is a limit to the number of sessions they will cover, and what percentage they will reimburse.
If you have any questions, please don’t hesitate to call us, 202.803.2068.